Contact Us

Welcome to Vivienciax.

We are committed to providing customers with a clear, reliable, and convenient shopping experience.

If you have questions regarding our products, orders, shipping information, payments, returns, or other inquiries, our customer support team is available to assist you.

For order-related questions, please include your Order ID so we can locate your request and provide assistance more efficiently.


Customer Support

Official Support Email:
service@vivienciax.com

Customer Service Hours:
Monday - Friday
9:00 AM - 6:00 PM (EST)

Response Time:
We aim to respond to customer inquiries within 24-48 business hours.


Phone Support

Customer Service Line:
025-82265885

Please note that standard telephone or network charges may apply depending on your service provider.


Business Information

Brand Name:
Vivienciax

Legal Company Name:
Nanjing Hongxian Liangyuan Network Technology Co., Ltd.

Vivienciax is owned and operated by Nanjing Hongxian Liangyuan Network Technology Co., Ltd.

Nanjing Hongxian Liangyuan Network Technology Co., Ltd. is the legal entity responsible for operating this website, managing customer service inquiries, and processing orders placed through Vivienciax.


Business Address

Nanjing Hongxian Liangyuan Network Technology Co., Ltd.

No. 13-2 Dajiaochang Road,
Honghua Subdistrict,
Qinhuai District,
Nanjing, Jiangsu Province,
China


Thank you for choosing Vivienciax.

We appreciate your trust and are committed to providing transparent communication, responsive customer support, and a straightforward shopping experience.